Forums: Trolls, Speculators, Snobs, Team Players
Sometimes, when I’m working on software issues, I’ll post a question on a forum. This I usually do only after a few hours of struggle. If you read my blog, you’ll find many tech struggles that I’ve had.
Occasionally, I’ll have to register with a website first, and then wait for approval. Login again. Document my long struggle concisely. Then ask the question on a complex subject that I’m only just becoming familiar with, to elicit a good answer.
And so often, I’ll have an awful experience with the online characters. I’ve categorized them in a quadrant, with the two axis: Helpful vs Knowledgeable/Competent